Residential Billing Concerns

If you have a question regarding your bill, contact our billing department at 906-228-0311, or stop by our billing office at 2200 Wright Street in Marquette.

Frequently asked questions about a bill:

What is the “Fuel Adjustment” charge on my bill?

This figure represents the difference between the amount included in the per KwH rate for fuel and the actual costs of fuel used during the billing period.  This amount fluctuates from month-to-month in association with the fluctuations in fuel costs.


What is the “Fixed Charge” on my bill?

This monthly charge is to recover the costs of billing, customer service, and a portion of the operation and maintenance of the distribution system.