Methods of Payment
- Payments can be made via our SmartHub Portal or via your mobile device with our SmartHub App
- One time payments can be made here: PayNow
- Payments can be made via phone by calling (906) 228-0311 during normal business hours.
- Payments can also be made via our night deposit box to the left of our main entrance.
- Setting up ACH (Automatic Withdrawal) from a checking or savings account. (Can be done via SmartHub)
- Mailing payments to our Wright St Office.
- Payments can be made in person at our Wright St Office
Financial Hardship
Residential Customer Assistance Options
If you are unable to pay your electric bill, assistance may be available through DHHS and you can apply through the MIBRIDGES website: MIBRIDGES Link
If you need help applying, you can also contact one of the following navigational partners:
Superior Watershed Partnership
906-273-2742
Alger Marquette Community Action Board
906-228-6522
Salvation Army
906-228-2241
Commercial Customer Assistance Options
If you need assistance paying your non-residential electric bill, Lake Superior Community Partnership may be able to help. Resourses and information regarding help is available at https://marquette.org/covid-19/ or you can contact Lake Superior Community Partnership at (906)-226-9658.
Potential Scams
The World Health Organization WHO has warned that scammers are taking advantage of the COVID-19 outbreak to send phishing emails, texts and social media posts. Be on the lookout for these scams asking for personal information or selling phony products and never click on malicious links or attachments. For the most up-to-date facts, visit the CDC or WHO.
In addition, imposters posing as MBLP employees may use COVID-19 as an excuse to take advantage of individuals and small businesses. These scammers may call or show up at customer homes demanding immediate payment to avoid service shutoff. Be on the lookout for scammers demanding payment or asking for personal information. If you are contacted and concerned that it is a scam attempt contact a MBLP representative directly by dialing (906) 228-0311.